Reflecting on some of the work Glenorchy City Council accomplished in 2022…
Waste:
- Total waste received at Jackson St Landfill: 64,707 tonnes
- Waste diverted at Jackson St Landfill: 5,007 tonnes
- Kerbside waste collected: 7,408 tonnes
- Kerbside FOGO: 4,4403 tonnes
- Kerbside Recycling: 3,847 tonnes
MAC:
- In 2022 Moonah Arts Centre has been visited by over 29,000 guests
- Produced and presented 40 public events, with 1,542 tickets sold
- Presented works from 385 exhibiting artists
- Venue hired for 414 events & workshop by arts, community, and corporate groups.
- 28% increase in venue bookings, compared to 2021.
- 250,171 individuals saw MAC’s Ad on TV after MAC delivered a (grant supported) advertising campaign
- Increased community engagement across Glenorchy with a series of Family Open Days – October’s Family Days engaged 1100 members of the community
Customer Service (excluding December):
- Total customers served over the phone and at the counter – 55,215
- Customer Service Requests created – 15,549
- Incoming correspondence received and tasked – 24,225
- Customer Satisfaction Score – 85.6% (From over 2131 responses)
- Dogs registered – 7338 dogs registered since July
- Parking Infringement issued – 7125
- Car park patrols – 2840
Infrastructure, Engineering and Design:
- Footpaths replaced : 8.71km
- Roads resurfaced: 12.48km
- New footpaths acquired: 9.53km
- New stormwater property connections acquired: 337
- New stormwater pipes acquired: 7.56km
- New stormwater pits acquired: 370
Childcare:
- Number of children attending the two childcare centres each week: 175
- Number of nappies changed in 2022: 67,575
Development:
- Food businesses inspected: 528
- 337 certificates issued:1082
- Number of building notifiable applications: 155
- Number of plumbing permits: 133
- Number of plumbing notifiable applications: 155
Capital Works:
- Footpath renewal works at 28 locations / streets done
- 10 Stormwater improvement projects completed
- 2 Rural Road improvement projects done
- 8 Road and Pedestrian Safety projects completed (incl. BlackSpot funded projects)
- 2 Road rehabilitation projects completed
- 1 bridge maintenance project completed
- 28,000 m2 of road resealed. Approx. 3,388 tonnes of asphalt mix applied
Operations and Maintenance:
- 2790 customer requests completed – includes roads, vegetation, facilities, urban services, parks and reserves, stormwater and facilities
- 37 kms of fire trails maintained for 2022
- 18878 stormwater pits on our register in total were maintained
- 1626 klms of roads on our asset register were maintained
- 2772 footpaths on our asset register were maintained
- 9999 trees on our tree register
Miscellaneous:
- 4 Citizenship Ceremonies with 276 new citizens
- Delivered 56 HAPPY (Healthy Active Preventative Programs for Youth) mentoring programs at Montrose Bay High involving over 168 students
- Enabled 9 community members to be trained as Mental Health First Aid Instructors in September to deliver MHFA across the Glenorchy community who have already delivered MHFA workshops with 30 people
- Facilitated delivery of 35 Golden Years School for Seniors sessions
- 500 people attended the Glenorchy ANZAC Day service
- Over 19,000 people have participated in a broad range of cultural events, including religious activities, health, training, sports, playgroups and workshops at the Multicultural Hub
- Over 1000 people registered on the Let’s Talk, Glenorchy engagement hub